ETradeHub – Privacy Policy
ETradeHub (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, services, and tools (collectively, the “Platform”).
By accessing or using our Platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
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Name, email address, phone number, postal address, business details, and other identifiers provided during registration, inquiries, or transactions.
b) Transaction & Business Data
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Product or service listings, order details, communication records, payment details, and business preferences.
c) Technical Information
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IP address, browser type, operating system, device details, cookies, and browsing patterns on our Platform.
d) Other Information
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Any content, feedback, or reviews that you voluntarily provide.
2. How We Use Your Information
We use your data for purposes including:
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To provide and improve our Platform and services.
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To process transactions, send confirmations, and deliver products/services.
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To respond to queries, provide customer support, and facilitate communication between buyers and sellers.
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To personalize your user experience and recommend relevant products/services.
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To send promotional communications, newsletters, offers, and updates (you may opt out anytime).
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To comply with legal obligations and enforce our Terms of Use.
3. Sharing of Information
We may share your information with:
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Business Partners & Sellers – to enable transactions, fulfill orders, and provide services.
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Service Providers – third-party vendors assisting in hosting, payment processing, analytics, customer service, etc.
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Legal Authorities – when required by law, regulation, legal process, or government request.
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Corporate Transactions – in case of a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties for direct marketing purposes without your explicit consent.
4. Cookies & Tracking Technologies
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We use cookies, web beacons, and similar technologies to analyze usage, enhance user experience, and deliver personalized content.
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You can control or disable cookies through your browser settings, but some features of the Platform may not function properly.
5. Data Security
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We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure.
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However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
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We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access, correct, update, or delete your personal information.
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Restrict or object to the processing of your data.
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Opt out of marketing communications.
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Withdraw consent where applicable.
To exercise these rights, please contact us at the details below.
8. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their policies before sharing any personal information.
9. Children’s Privacy
Our Platform is not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our Platform after changes means you accept the updated policy.